The health and safety of our employees, clients, business partners, and communities is our top priority. During the current and ongoing public health event, our customer service personnel are available to assist our customers by e-mail only. We invite you to contact us by email and one of our customer service representatives will be in contact with you as soon as possible. We appreciate your understanding as we continue to evaluate these evolving circumstances.

Reset Your Username


If you have forgotten your username, you can sign up again to generate a new user account.

To reset your username, please provide the information requested.

Enter Your E-mail Address

Your e-mail address will become your username to access Cowan's online services.

Important: Please note that a message will be sent to the e-mail address you provided. Please be sure to respond to this e-mail within 24 hours in order to complete the reset of your user name.

Enter Your Personal Information

The information requested below must be identical to the information indicated on your Cowan pay-direct card or certificate of insurance.

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